Shipping FAQ
Learn about our shipping methods, delivery times, and global service.
What shipping methods do you use?
We mainly use fast and reliable air shipping with trusted carriers:
• FedEx
• DHL
• UPS
For very large orders, sea shipping is also available. It usually takes around 30 days and is suitable for non-urgent deliveries.
• FedEx
• DHL
• UPS
For very large orders, sea shipping is also available. It usually takes around 30 days and is suitable for non-urgent deliveries.
Which countries do you ship to?
We offer worldwide shipping.
No matter where you are located, we can arrange delivery to your country in most cases.
No matter where you are located, we can arrange delivery to your country in most cases.
How is shipping cost calculated? Do I need to pay customs duties?
For most orders, we provide DDP shipping (Delivered Duty Paid), which means:
• Free shipping
• No additional customs duties
However, some countries may have special import policies. In such cases, customers may need to assist with customs clearance or cover part of the duties.
If you’re unsure, just tell us your country — we’ll confirm everything in advance to avoid any unexpected issues.
• Free shipping
• No additional customs duties
However, some countries may have special import policies. In such cases, customers may need to assist with customs clearance or cover part of the duties.
If you’re unsure, just tell us your country — we’ll confirm everything in advance to avoid any unexpected issues.
I’m in Country A — can you ship to Country B?
Yes, absolutely.
Many of our customers order from one country and ship to another. We can deliver to any specified address worldwide.
Many of our customers order from one country and ship to another. We can deliver to any specified address worldwide.